Service

Answer calls with AI from your phone

In a world where efficiency and customer satisfaction go hand in hand, we proudly announce our newest innovation: an AI-driven receptionist that takes the art of call handling to a new level.

Our inspiration? This video, which shows how AI is going to replace your sales department.

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Our view and approach

In our view, we have reached the point where “salespeople become redundant.” Sales is a refined discipline built on forming meaningful relationships, showing genuine interest and finding creative solutions for customers. But with this fundamental truth in mind, we have developed a system that optimizes the first point of contact without losing the human touch.

Our AI receptionist acts as an intelligent gatekeeper that handles incoming calls professionally. The system assesses the intent and urgency of every call, effectively filters between serious leads and unsolicited sales approaches, and makes sure valuable prospects, in the form of structured leads, are passed straight through to your sales team.

The leads are also often already quite warm, since the assistant already gives the sale a head start. By answering questions based on a loaded FAQ. Plus answering the questions needed before we can help the customer further.

Technical innovation

The technical architecture behind this solution is as elegant as it is effective. We built a robust Python FastAPI backend that integrates seamlessly with both telecom providers and state-of-the-art AI models from OpenAI and ElevenLabs. The result is natural, real-time voice-to-voice communication between caller and AI assistant.

A crucial breakthrough in our system is the use of “OpenAI’s Realtime API.” Instead of traditional request-response cycles, we use a continuous socket connection with minimal latency. This creates a smooth, natural conversation that is indistinguishable from human interaction.

VOIP+RTP integration, working on 085, 020 and more

The strength of our system lies partly in its flexible integration options. By using the widespread RTP protocol, our solution can be connected seamlessly to both large-scale phone systems and simple VOIP lines. This versatility makes the technology accessible to organizations of any size.

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Benefits for your organization

  • 24/7 professional call answering
  • Avoid annoying, useless phone calls
  • Receive high-quality inbound leads by email or WhatsApp

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